Effective Date: 05-05-2025
At FileBeta.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information—whether you’re a buyer or a seller on our platform.
1. 🔍 Information We Collect
We collect the following data to facilitate services:
- Buyers: Name, email, phone number, IP address, browser/device data, and purchase history.
- Sellers: Name, email, phone number, product details, and bank account info (for payouts).
We do not collect or store payment card information directly. All transactions are processed securely via third-party gateways.
2. 💳 Payment Information
Payments are processed through trusted providers like UPI, PayPal, and others. We never store your credit/debit card data. Seller payouts are sent via bank transfer only.
3. 🧾 Buyer-Seller Interactions
To fulfill an order, we may share the name, email, and phone number of a buyer with the seller.
Sellers are not allowed to contact customers directly.
If support is needed, buyers or sellers must contact FileBeta support — we’re available 24/7 at sahr00692@gmail.com.
4. 🛍️ How We Use Your Information
We use your data to:
- Deliver digital products and support purchases
- Notify you of order status and updates
- Facilitate payouts to verified sellers
- Improve website performance and user experience
- Display relevant offers via email and ads
5. 🔐 Data Protection & Security
We take strict measures to protect your data:
- HTTPS secure browsing
- Password-protected access
- Limited access to sensitive user information
6. 🍪 Cookies & Tracking
We use cookies and third-party tools (like Google Analytics & Ads) to:
- Improve user experience
- Track traffic and user behavior
- Show personalized offers
You can disable cookies in your browser settings if preferred.
7. 🤝 Third-Party Sharing
We do not sell or rent your data. We only share it with:
- Trusted third-party services (like payment gateways)
- Sellers (name/email/phone of buyers only)
- Legal authorities, if required by law
8. 🌍 International Users
If you’re accessing from outside India, your data may be processed in India. We follow global privacy standards, including GDPR-aligned practices.
9. 🧒 Children’s Privacy
FileBeta is not intended for users under the age of 13. We do not knowingly collect data from minors.
10. 🔄 Changes to this Policy
This policy may be updated occasionally. Any updates will be posted on this page with a revised effective date.
11. 📞 Contact Us
For privacy questions or concerns, contact us anytime:
📧 sahr00692@gmail.com
🕒 Support available 24/7